India Custom's Tariff

Baggage Definition The term "Baggage" is defined as "Baggage that includes unaccompanied baggage but does not include motor vehicles". A passenger (tourist) is required to comply with certain provisions of the Indian Customs Law. The owner of any baggage shall, for the purpose of clearing it make a declaration of its contents to the customs officer (no written declaration is needed and oral declaration is usually acceptable)

The rate of duty and tariff valuation, if any, applicable to the baggage shall be the rate and valuation in force on the date, on which a declaration is made in respect of such baggage. In respect of the goods personally brought in by the passengers it means approximately the retail price of the goods paid abroad (always carry the original invoice/bill to settle the disputes).
A tourist is a passenger....
  • Who is not normally a resident in India.
  • Who enters India for a stay of not more than six months in the course of any twelve months period for legitimate non-immigrant purposes, such as - touring, recreation, sports, health, family reasons, study, religious pilgrimage or business.


The prerequisites for treating any articles or goods as baggage is that they were in use of the passenger or were brought and paid for by the passenger.

Personal and household effects are treated as baggage and can be imported freely without any restriction as to the value of the goods. However they should be imported in reasonable quantities. Goods in commercial quantities may be allowed to be imported as baggage based on the merits of the case.

India is making a concerted effort to make the airport experience a better one than historically; this includes attempting to make immigration/emigration and customs procedures simpler and more friendly.

Check Thokalath.com's India Airport Customs Duty, Tariff & Tax for more Information

Customs Website

Central Board of Excise and Customs website






Commissionerates :
  • Central Excise, Ahmedabad-I

  • Central Excise Bangalore

  • Customs Commissionerate - Ahmedabad

  • Customs -Bangalore

  • Customs and Central Excise Commissionerate - Bhubaneswar

  • Central Excise & Customs - Calicut

  • Commissionerates of Chennai-I / Chennai-II / Chennai-III

  • Customs - Chennai

  • Cochin Central Excise Commissionerate

  • Customs - Cochin

  • Central Excise - Delhi Zone

  • Central Excise - Dibrugarh

  • Customs - Hyderabad

  • Indian Customs at IGI Airport, New Delhi

  • Customs and Central Excise Commissionerate - Jammu & Kashmir

  • Commissionerate of Customs (Preventive) - Jamnagar

  • Commissionerate of Central Excise - Kanpur

  • Customs - Kolkata

  • Air cargo, Sahar, Mumbai

  • Customs - Jawahar Customs House, Mumbai

  • Customs - Mumbai

  • Central Excise - Mysore

  • Central Excise - Nagpur

  • Central Excise Commissionerate - Puducherry

  • Customs - Pune

  • Central Excise Commissionerate - Shillong

  • Central Excise Commissionerate - Surat-I

  • Customs - Tuticorin

  • Central Excise Commissionerate - Vadodara-II

  • Custom House - Visakhapatnam

  • Registering a complaint

    Registering a Complaint in India Air Travel
    Complaint

    Traveling by air can be a smooth experience, but occasionally, issues such as lost baggage, damaged bags, or customs problems can arise, especially on domestic and international flights. Navigating these issues can be frustrating, but knowing how to effectively register a complaint with Indian airlines can make the process more manageable. This article provides a comprehensive guide on handling these complaints, including insights into the AirSewa platform, a government initiative to assist travelers with their grievances.

    India PM: Public Grievances 

    Common Issues: Lost Baggage, Damaged Bags, and Customs Problems

    When traveling, encountering lost baggage or damaged bags is not uncommon. Additionally, international arrivals can sometimes face customs issues. If you find yourself in such situations, the first step is to discuss your incident with friends or fellow travelers. They might offer a new perspective or a simple solution that you hadn't considered. Often, airlines enforce seemingly strange but necessary policies, which can lead to misunderstandings and frustrations.

    AirSewa: A Government Initiative

    AirSewa, an initiative by the Ministry of Civil Aviation (MoCA) of the Government of India, provides a platform for travelers to submit grievances and seek information regarding air travel in India. It is designed to streamline the complaint process and ensure that passengers' concerns are addressed promptly.

    How to File a Complaint Against an Airline in India

    To file a complaint against a domestic airline in India, follow these steps:

    1. Immediate Reporting: Report the issue to the airline staff at the airport. Ensure you fill out any required forms and obtain a complaint reference number.
    2. Airline Customer Service: Contact the airline’s customer service department through their official website or helpline.
    3. AirSewa Platform: Visit the AirSewa website or download the app. Register your complaint by providing details such as your flight information, the nature of the complaint, and any supporting documents.

    Complaint Letter Lost Baggage in India Flights

    Complaint Letter: Damaged Baggage in India Flights

    Air India Grievance Resolution Process

    Indigo feedback/complaints/suggestions

    Air Vistara Feedback Form

    Feedback and Suggestions | SpiceJet Airlines

    How to File a Complaint Against an International Airline

    For complaints against international airlines, the process is similar but may involve additional steps:

    1. Report to Airline: Notify the airline staff immediately and complete any necessary paperwork.
    2. Customer Service: Contact the international airline’s customer service.
    3. DGCA: In some cases, you might need to escalate the issue to the Directorate General of Civil Aviation (DGCA) if the airline fails to resolve your complaint.
    4. AirSewa: Use the AirSewa platform for additional support and to track your complaint.

    Complaints against India Customs

    Grievances can be lodged online at www.pgportal.gov.in by logging in, setting a password, and providing an email ID to receive electronic acknowledgments. You can also lodge a grievance via the link on the CBEC website at www.cbec.gov.in.

    Contact Indian Customs

    Starting a Complaint Letter to an Airline

    When writing a complaint letter, be clear and concise. Here’s a simple template to start:

    “Dear [Airline Name] Customer Service,

    I am writing to formally lodge a complaint regarding my recent experience on flight [Flight Number] on [Date]. My baggage was [lost/damaged], and I faced the following issues...”

    Provide detailed information about your flight, the issue encountered, and any steps already taken to resolve it.

    Filing a Consumer Complaint Against Airlines in India

    If your complaint remains unresolved, you can escalate it by filing a consumer complaint:

    1. Consumer Courts: Approach a consumer court in India for unresolved disputes.
    2. Legal Assistance: Seek legal advice if necessary to understand your rights and the best course of action.

    By following these steps and utilizing platforms like AirSewa, you can effectively manage and resolve complaints with Indian airlines, ensuring a smoother travel experience.


    By understanding these processes, you can confidently address any travel issues and ensure your concerns are heard and resolved efficiently. Happy travels!

    Prohibited and Restricted Goods


    India Customs Prohibited Items

    The term “Prohibited Goods” has been defined in sub-section 33 of Section 2 of the Customs Act as meaning “any goods the import or export of which is subject to any prohibition under the Customs Act or any other law for the time being in force”




    Travelling to India with Drone


    Taking LCD TV to India : Indian Custom Duty on LCD TV


    Toy Helicopters Ban
    Recently 6,000 toy helicopters confiscated from passengers over the last two years.



    Certain goods are prohibited (banned) or restricted (subject to certain conditions) for import and/or export.  These are goods of social, health, environment, wild life and security concerns. Some of them are listed below:  

    Prohibited Goods
    • Satellite Phone
    • Antiquities 
    • Wild life products
    • Human skeleton
    • Specified sea-shells
    • Narcotic drugs and psychotropic substances
    • Pornographic and obscene material
    • Counterfeit and pirated goods and goods infringing any of the legally enforceable intellectual property rights
    • Aero models (such as remote controlled toy helicopters) that operate on high radio bandwidths because of their
    • possible interference with the communication networks of security agencies.
    • Indian coins which are covered by the Antique and Art Treasure Act, 1972.
    • Maps and literature where Indian external boundaries have been shown incorrectly, in view of Government of India.
    • Chemicals mentioned in Schedule 1 to the Chemical Weapons Convention of U.N. 1993.
    • Beef, tallow, fat/oil of animal origin
    • Exotic birds except a few specified ones
    • Wild animals, their parts and products
    • Specified Live birds and animals
     
    Restricted Goods
    • Drones
    • Medicines and drugs
    • Firearms and ammunition
    • Live birds and animals including pets
    • Plants and their produce e.g. fruits, seeds            
    • Endangered species of plants and animals, whether live or dead.  
    • Any goods for commercial purpose: for profit, gain or commercial usage.            
    • Radio transmitters not approved for normal usage            
    • Gold and Silver, other than ornaments (for import only)           
    • Currency in excess of prescribed limits
    • Telephone and telephony equipments of restricted frequencies
    • Certain Animals - Camel, Horses, Cattle
    • Semi processed hides and skins
    • Silk worms, silk worm seeds and cocoons
    • Family Planning Devices (NOC from Ministry of Health Required)
    • Vintage products, replicas of antiques or weapons
    • Sand and soil
    • Whole human blood plasma and certain products derived from human blood
    • Sandal-wood (except handicraft products & oil)




    Import and export of some specified goods may be restricted/ prohibited under other laws such as Foreign Trade (Development and Regulation) Act, Foreign Trade Policy Environment Protection Act, Wild Life Act, Indian Trade and Merchandise Marks Act, Arms Act, etc. Prohibition under those acts will also apply to the penal provisions of the Customs Act, rendering such goods liable to confiscation under section 111(d) of the Customs Act (for import) and 113 (d) of the Customs Act (for export).



    Export of most species of wild life and articles made from flora and fauna such as Ivory, Musk, Reptile skins, Furs, Shahtoosh etc. is prohibited. For any clarifications passenger should approach the Regional Deputy Director (Wildlife Preservation) Govt. of India or the Chief Wildlife Wardens of State Governments posted at Calcutta, Delhi, Mumbai and Chennai.

    Prohibition on Export of Indian coins :-
    No person shall take or send out of India the Indian coins which are covered by the Antique and Art Treasure Act, 1972.

    Prohibition on export and import of foreign currency :-
    Except as otherwise provided in these regulations, no person shall, without the general or special permission of the Reserve Bank, export or send out of India, or import or bring into India, any foreign currency.


    Whenever planning to bring or take any unusual item please enquire about its permissibility for export or import before undertaking the journey. It’s a smart move to do so from both ports, exit and destination so that to ensure that you are inconformity with laws of both countries.

    Export and import of currency to or from Nepal and Bhutan :-

    Notwithstanding anything contained in these regulations, a person may –


    • take or send out of India to Nepal or Bhutan, currency notes of Government of India and Reserve Bank of India notes (other than notes of denominations of above Rs.100 in either case) ;
    • bring into India from Nepal or Bhutan, currency notes of Government of India and Reserve Bank of India notes (other than notes of denominations of above Rs.100 in either case) ;
    • take out of India to Nepal or Bhutan, or bring into India from Nepal or Bhutan, currency notes being the currency of Nepal or Bhutan.

    Frequently Asked Questions Faqs

    FAQs on India Baggage Rules and Customs

    Faq

    Free Baggage Allowance


    What is the free baggage allowance for international passengers flying into India?

    The free baggage allowance varies by airline and the class of travel but typically ranges from 15 kg to 30 kg for checked baggage. Carry-on luggage usually has a limit of 7 kg. Check with your specific airline for exact allowances.

    What Can I Bring to India with Duty-Free Allowance

    Can I bring electronics into India?

    Yes, passengers can bring electronics for personal use. However, there are limits to avoid customs duty: one laptop per passenger is allowed without duty. For other electronics, consider the value limit of Rs45,000 for Indian residents and Rs50,000 for tourists, beyond which customs duty may apply.

    Traveling to India With Laptops Navigating the Do's and Don'ts

    Are there restrictions on bringing medicines into India?

    Yes, passengers can bring medicines for personal use, subject to certain conditions. A prescription or a medical certificate is required, and the quantity should be reasonable for the duration of the visit.

    Transporting Refrigerated Medication on India Flights

    Can I carry gold or silver when traveling to India?

    Indian residents can carry gold jewelry up to an aggregate value of Rs1,00,000 for female passengers and Rs50,000 for male passengers without incurring customs duty. For silver, the limit is 100 grams. Non-residents and tourists can bring gold and silver into India, but it is subject to customs duty and other conditions.

    How much gold can you bring to India ?

    What are the regulations for carrying alcohol and tobacco into India?

    Passengers of legal drinking age (21 years and above) are allowed to bring up to 2 liters of alcoholic beverages. For tobacco, passengers can bring 100 cigarettes, or 25 cigars, or 125 grams of tobacco without incurring duty.

    How much Alcohol can you carry Duty Free to India ?

    Is it possible to bring pets into India?

    Yes, pets can be brought into India, subject to compliance with health and vaccination regulations. Passengers must obtain a No Objection Certificate (NOC) from the Animal Quarantine and Certification Service (AQCS) in India.

    How can I declare items that are over the duty-free allowance?

    Items over the duty-free allowance can be declared at the Customs Red Channel upon arrival. Passengers may need to fill out a declaration form and pay the applicable customs duty.

    What items are prohibited from being brought into India?

    The import of certain items is strictly prohibited, including narcotics, pornography, counterfeit currency, and goods infringing on copyright or trademark laws. Endangered species and certain wildlife products are also banned.

    What should I do if my baggage is delayed or lost?

    In case of delayed or lost baggage, immediately inform the airline handling your flight. Provide them with your baggage claim tags. Most airlines have a process in place to track and return lost baggage to its rightful owner.

    How can I carry foreign currency into or out of India?

    There's no limit to the amount of foreign currency a passenger can bring into or take out of India. However, amounts exceeding USD 5,000 (or equivalent) in cash or USD 10,000 (or equivalent) in travelers' cheques must be declared using the Currency Declaration Form (CDF).

    Can I bring food items into India?

    Yes, passengers can bring food items for personal use into India, but there are restrictions on certain products like dairy, meats, and seeds due to health and safety regulations. Packaged and processed foods are generally allowed but must be declared and may be subject to inspection.

    What is the process for carrying large amounts of currency when leaving India?

    While there is no limit to the amount of Indian Rupees you can carry within India, restrictions apply when traveling abroad. Indian residents are allowed to carry a maximum of INR 25,000 out of India. For foreign currency, the amount carried should not exceed the amount declared upon entry or the amount mentioned in the Currency Declaration Form, if applicable.

    Read India's Currency and Limits

    Are drones allowed to be brought into India?

    Importing drones into India for personal use requires compliance with regulations set by the Directorate General of Civil Aviation (DGCA). Travelers must declare drones at customs and may need to secure special permission or fulfill specific criteria before bringing them into the country.

    How can I bring artwork or antiques into India?

    Artworks and antiques over 100 years old are subject to regulations and may require specific documentation proving their age and value. These items must be declared at customs, and it’s advisable to have relevant certificates or purchase receipts to avoid issues with customs.

    What should I do if I'm bringing items into India for commercial purposes?

    Items intended for commercial use or sale require a valid import license and are subject to customs duty. It's crucial to declare these items at the customs Red Channel and provide detailed invoices and documentation regarding the nature and value of the goods.

    Understanding these FAQs can help ensure a smooth experience with India's baggage rules and customs regulations, making your journey more enjoyable and hassle-free.

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